# Grubhub Driver Levels 2026: Partner, Pro and Premier Requirements Explained | Gig Earnings Guide

> Premier needs 95%+ Offer Commitment, 80%+ on-time arrival and 95%+ Schedule Commitment over 14 days. What each Grubhub level unlocks and whether it pays.

Source: https://gigearningsguide.com/guides/grubhub-driver-levels.html
Language: en
Publisher: Gig Earnings Guide (independent; not affiliated with any gig app)
Last updated: 2026-10-27
Cite as: "How do Grubhub Partner, Pro and Premier levels work?", Gig Earnings Guide, 2026, https://gigearningsguide.com/guides/grubhub-driver-levels.html
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[Guides](https://gigearningsguide.com/guides/) · Updated October 27, 2026 · 6 min read

# How do Grubhub Partner, Pro and Premier levels work?

**Grubhub places drivers in Partner, Pro or Premier every Monday, based on three rates over the last 14 days: Offer Commitment, On-time Arrival at Merchant and Schedule Commitment.** Pro needs more than 80% / 70% / 80%; Premier needs more than 95% / 80% / 95%. Higher levels get earlier access to schedule blocks and, for Premier, priority for large and catering orders. A level does not raise the pay on any single order.

## The three rates Grubhub measures

- **Offer Commitment Rate:** how many offers you accept and complete, and how few you unassign after accepting.
- **On-time Arrival at Merchant Rate:** how promptly you reach the restaurant or store for pickup.
- **Schedule Commitment Rate:** how many scheduled blocks you complete versus remove.

Grubhub's level page does not list customer ratings as a level criterion. Some driver videos still discuss ratings shown in the app, and customer complaints can lead to account violations, so treat feedback seriously.

![A delivery driver holding two takeout boxes reaches up to press an apartment building doorbell](https://gigearningsguide.com/images/grubhub_doorbell_dropoff.jpg)

Completing every accepted order counts toward your Offer Commitment Rate. Photo: [Meanwell Packaging](https://commons.wikimedia.org/wiki/File:Delivery_Driver_Ringing_a_Doorbell_Delivering_Takeout.jpg), [CC BY 2.0](https://creativecommons.org/licenses/by/2.0/), resized.

**Go deeper.** Chapter 5 of the Grubhub Driver Playbook covers the three rates, Partner/Pro/Premier, violations and missions in full, including how to decide whether a higher level is worth it in your market.

[Get the Grubhub e-book · $12.99](https://gigearningsguide.com/books/grubhub-driver-playbook.html#buy) [Read chapters 1–2 free](https://gigearningsguide.com/books/grubhub-driver-playbook-free-chapters.html)

## Level requirements and what they unlock

| Level | Offer commitment | On-time arrival | Schedule commitment | Unlocks |
|---|---|---|---|---|
| **Premier** | > 95% | > 80% | > 95% | Thursday block access, automated scheduling, priority for large and catering orders, highest rewards |
| **Pro** | > 80% | > 70% | > 80% | Friday block access, higher rewards |
| **Partner** | below Pro | below Pro | below Pro | Saturday block access |

New drivers receive a level after their first 20 deliveries. The page states the thresholds as "above" and "below", so a rate of exactly 80% or 95% is a gray zone; aim a point or two higher.

## Partner rewards by level

- **Robinhood IRA match (first year):** 3% Premier, 2% Pro, 1% Partner.
- **CarAdvise maintenance discounts:** all drivers; Premier gets 50% off oil changes and Pro 25%.
- **Health insurance (Stride) and dash cam (Nextbase) discounts** for drivers generally.
- **Milestone gear** such as bags and cup carriers at delivery milestones like 50 and 100.

Partner offers change; check the current list in the app before you sign up for anything.

## Is Premier worth chasing?

A 95% Offer Commitment Rate means accepting almost every offer for two weeks, including low-paying ones. That is a real cost. Premier pays off when:

- your market has more drivers than blocks, so Thursday access decides whether you work at all;
- catering and large orders are common in your area (they are paid like other orders but tend to be bigger, with bigger tips);
- most offers in your zone already clear your minimum $/mile.

If blocks are easy to get on Saturday and offers are thin, many drivers do better staying at Partner or Pro and declining offers that lose money. See [which Grubhub offers to accept](https://gigearningsguide.com/guides/grubhub-which-offers-to-accept.html).

## Watch: the On-time Arrival at Merchant Rate explained

Driven Wyld takes a deep dive into Grubhub's On-time Arrival at Merchant Rate: how it affects your Driver Recognition Program status, how it differs from the Offer Commitment Rate, why Grubhub uses a 14-day window, and how it compares with DoorDash and Uber Eats metrics.

[![Video thumbnail: On time Arrival at Merchant Rate on Grubhub - EVERYTHING You MUST Know!!](https://i.ytimg.com/vi/wK-O2sO0o1U/hqdefault.jpg) 12:51](https://www.youtube.com/watch?v=wK-O2sO0o1U)

**On time Arrival at Merchant Rate on Grubhub - EVERYTHING You MUST Know!!** · Driven Wyld · published July 12, 2026 · [Watch on YouTube](https://www.youtube.com/watch?v=wK-O2sO0o1U)

## Protecting your rates

1. **Decline instead of unassigning.** Unassigning after accepting hurts the Offer Commitment Rate and can count as an account violation if it delays or cancels a delivery.
2. **Be careful with Auto-Accept.** It queues offers automatically; you can still unassign, but Grubhub warns that this affects your rate and could mean fewer opportunities.
3. **Leave early for pickups.** On-time arrival is measured at the merchant, not at the customer.
4. **Book only blocks you will work** and drop unwanted ones more than 72 hours ahead.
5. **Remember the 14-day window.** A bad weekend fades out of the review after two weeks.

## Frequently asked questions

**What are the Grubhub Premier requirements?**

Above 95% Offer Commitment Rate, above 80% On-time Arrival at Merchant Rate and above 95% Schedule Commitment Rate, measured over the last 14 days and updated every Monday.

**What does Grubhub Pro require?**

Above 80% Offer Commitment, above 70% On-time Arrival at Merchant and above 80% Schedule Commitment over the last 14 days.

**Does Grubhub Premier pay more per order?**

No. Premier brings earlier block access, automated scheduling, priority for large and catering orders and better partner rewards. The pay for each offer is not raised by your level.

**Do customer ratings affect Grubhub driver levels?**

Grubhub's level page lists only the three commitment and on-time rates as criteria. Customer complaints can still lead to account violations, so treat feedback seriously.

**How often is the Grubhub driver level updated?**

Every Monday, based on your delivery stats over the previous 14 days. New drivers get a level after 20 deliveries.

**Go deeper.** Chapter 5 of the Grubhub Driver Playbook covers the three rates, Partner/Pro/Premier, violations and missions in full, including how to decide whether a higher level is worth it in your market. [Get the Grubhub e-book](https://gigearningsguide.com/books/grubhub-driver-playbook.html#buy) or [read chapters 1–2 free](https://gigearningsguide.com/books/grubhub-driver-playbook-free-chapters.html).

## Related guides

- [Should you schedule Grubhub blocks or just toggle on "Taking offers"?](https://gigearningsguide.com/guides/grubhub-blocks-vs-taking-offers.html)
- [Which Grubhub offers are worth accepting?](https://gigearningsguide.com/guides/grubhub-which-offers-to-accept.html)
- [Why do Grubhub drivers get deactivated, and how do you appeal?](https://gigearningsguide.com/guides/grubhub-deactivation-appeal.html)

## Sources

- [Grubhub for Drivers: Recognition and rewards](https://driver.grubhub.com/driver-recognition-rewards/)
- [Grubhub for Drivers: FAQ (Auto-Accept and unassigning)](https://driver.grubhub.com/faq/)
- [Grubhub for Drivers: Scheduling](https://driver.grubhub.com/driver-scheduling/)

By the Gig Earnings Guide Editorial Team. Independent publication; not affiliated with, endorsed by or sponsored by Grubhub Holdings Inc. or Wonder Group, Inc. (Grubhub). Rates and rules change; check the official sources above.

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